Privacy Policy

Erin London takes online security and privacy seriously.

Privacy and Online Information Gathering
Our privacy policy is intended to protect your privacy and ensure that your personal information is handled in a safe and responsible way. As we continue to develop our web site and take advantage of technologies to improve the services we provide, our policies will change and evolve. If our information practices change in the future, we will post an updated Policy on our web site. A revision date always appears at the end of this Policy.

Currently, we gather personal information so we may contact you by email, for reasons including confirmation of orders. We also gather online information about your purchases and shopping activities to improve the content of our web site, to enhance your online shopping experience and for use in future marketing and promotional activities for our web site. Any information you share with us or we gather from your shopping activities may be shared with Erin London corporate affiliates including Erin London, Inc., its subsidiaries and its franchisees.

In the event of a sale of some or all of our business, Erin London will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this Policy. Erin London may also be obligated to share information as required by law or to comply with a court order.

One way we gather information is by using an internet browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer’s hard drive and are used by Erin London to help track what pages you visit at our web site. In addition, Erin London uses cookies to help keep track of items you put into your shopping bag and to tell us when you have visited the Erin London web site.

While Erin London does not sell, rent or trade the specific personal information about your shopping activities, we may use general information about your shopping activities that is not personally identifiable (for example, does not include name, address, credit card information, email address, etc.) when working with outside marketing companies. This information will allow us to better direct promotional and special offers from Erin London when you visit other sites.

If you would like your name to be removed from our mailing list, please call 866.379.ERIN or email us at ­­­­­­­­­­­­­ Erin London does not rent or sell our mailing list names to other companies.

Erin London believes in providing a safe and secure shopping experience for all of our customers.   Personal information such as your name, address and credit card number will be kept safe throughout your entire shopping experience on our web site.

We designed our web site to accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 3.0 versions or higher of Netscape Navigator and versions 3.02 or higher of Microsoft Internet Explorer. This means you’ll be unable to inadvertently place an order through an unsecured connection.

Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.


Accessing or Changing Your Information
If at any time you want to change or review the information you have provided, simply sign on to Erin and click on "My Account". Once you have successfully signed in, you will be able to change any information stored in your account by clicking on “Account Profile”. Be sure to click "Save" when you complete your changes. You can also change or access this information by calling 866.379.ERIN, or by sending an email to Please be sure to include or have ready your full name, address, phone number and email address.

Children’s Privacy
The. Erin London web site is not directed toward children under the age of 13. It is Erin London policy not to knowingly collect personal information on any person under 13.

If a child has provided Erin London with personally identifiable information via its web site, Erin London requests that a parent or guardian call 866.379.ERIN or contact us by email at and we will delete the information about the child from our files.

If this policy changes, Erin London will revise this portion of its privacy policy and will comply with the requirements of the Children’s Online Privacy Protection Act, which includes providing notice and choice to each child’s parent or guardian before collecting personal information.

For Our California Users
Under California law, California residents who have an established business relationship with Erin London, may choose to opt out of Erin London disclosing personal information about them to third parties for marketing purposes.

For purposes of this California opt-out option: 1. “Erin London” means Erin London Inc., its affiliates and Erin London web sites. “Third Party” means a business that is outside the Erin London umbrella.

If you choose to opt-out, Erin London will not disclose your personal information to a Third Party for marketing purposes. As a result, you will not receive direct mail, telephone or email solicitations for products or services from: 1. a business not under the Erin London umbrella; or 2. Erin London.

To opt out, please do the following: 1. call ­­­­­­­­­­866.379.ERIN and 2. Tell the telephone representative that you would like to opt out of Erin London sharing your information with a third party AND that you would like to opt out of receiving direct mail, telephone and email solicitations from Erin London. Your opt-out request will be processed within 30 days of the date it was received. Once you have opted out, you do not need to do so again.